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FAQ

Are there any shipping delays due to the current Pandemic?

Unfortunately, there are some delays in shipping that cannot be easily predicted. That is why we recommend that you plan ahead and allow for added time for the package to reach its final destination. Typical shipping times even during the pandemic are still under 10 days for most countries.

What area of Quality are you specialized in?

First and foremost, the product advertised needs to be a reliable one that does what it was intended to do. Product quality is key, but we recognize the main disconnect in online shopping is the lack of reliability in the supply chain of the products. We serve as a platform that works only with suppliers and brand owners that provide durable products that ensure up to date quality inspections, and reliable shipping services. 

Do you physically inspect all of the products found on your site?

Yes! We develop relationships with qualified manufacturers and suppliers that meet industrial standards in quality and service. Our relationships with them allow us to ensure quality products and delivery needs are met. Sign up to our Newsletter to get all the new Reports!

How can I reach a representative?

In order to reach a representative, please find the Contact Us section at the bottom of this page. We are available 24 hours a day, 5 days a week.  

How can I return my purchase?

Please visit our Refund Policy that's found in the menu options or at the bottom of this page. For more information please contact us using one of the following methods: Facebook Messenger, Twitter, Instagram, or by visiting the Contact Us section found at the bottom of the page.

Where can I find my tracking number?

An email or text message should have been sent to your email address or phone number after you have checked out. Once the product has shipped from its destination, we will update you with another notification which will include the tracking number. If you have other tracking related questions, please let us know by visiting the Contact Us section at the bottom of this page.

Are you on Social Media?

Of course! Follow us for all the newest inspection releases.

Facebook - @thequalityinspector

Instagram - @thequalityinspector

Twitter - @thequalitydude

Can the QI inspect a product for me?

We are a platform for businesses of all sizes, and encourage you to reach out to us with your product. For all business inquiries, please visit the Contact Us section at the bottom of this page and tell us everything we need to know about your product and business.